Date: Wed, 26 Jun 1996 08:51:58 -0600 (MDT)
From: Clinton Bodine <csbodine@dimensional.com>
Subject: A little tech support humor to kick off the day (fwd)


From a friend.....


 A little far fetched... perhaps not.

 I used to work in a computer store and one day we had a gentleman call
 in with a smoking power supply. The service representative was having a
 bit of trouble convincing this guy that he had a hardware problem.

Service Rep: Sir, something has burned within your power supply.

 Customer: I bet that there is some command that I can put into the
 AUTOEXEC.BAT file that will take care of this.

 Service Rep: There is nothing that software can do to help you with
 this problem.

 Customer: I know that there is something I can put in... some
 command... maybe it should go into the CONFIG.SYS.

 [After a few minutes of going round and round]

 Service Rep: Okay, I am not supposed to tell anyone this but there is a
 hidden command in some versions of DOS that you can use. I want you to
 edit your AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE and
 reboot your computer.

 [Customer does this]

 Customer: It is still smoking.

 Service Rep: I guess you'll need to call Microsoft and ask them for a
 patch for the NOSMOKE.EXE.

 [The customer then hung up. We thought that we had heard the last of
 this guy. But NO; he calls back four hours later!]

 Service Rep: Hello, Sir, how is your computer?

 Customer: I called Microsoft and they said that my power supply is
 incompatible with their NOSMOKE.EXE and that I need to get a new one. I
 was wondering when I can have that done and how much it will cost....